Thank you!

When an online purchase decision has been made and payment submitted, we get right to work. We all love receiving an order by mail and practically want it yesterday. With that in mind, we’ll dance a short jig after we receive your order, then will endeavour to pack and ship your order with haste to get it out of the warehouse and on the road to you as soon as possible.

Provided funds have cleared, we will have it out the door at the very least, by the next business day. We’ll send you a confirmation email as well as the shipping details provided by our courier.

What happens now?

Relax and leave it to us!

Now, sit back and leave it to us. We will send you a series of emails to keep you in the loop about your order.

  • Your purchase details will be included in an email to remind you of what to expect to arrive.
  • When payment is confirmed, we will send payment and order confirmation.
  • When the order hits the road, we’ll also ensure you have tracking from our shipping partners.

  Ordered Custom Printing?

Our design team will be in touch shortly! In the meantime, prepare your logos and any associated artwork using our guidelines for reference. If you’re ready to go, email your details to info@altegra.com.au and we’ll be in touch the very next business day to get moving.

Questions About your order?

We’ll be happy to help ensure that you receive the best that we can give.

  Call Us

We’re available during business hours AEST/AEDT.
Mon-Fri, 08:30am – 4:30pm.

  Chat

Chat with us on Facebook. We’re not socialising all day but will get back to you when possible.

  Email

Emails are reliable but may take a little longer to get a response. Nonetheless, we’ll keep your wait as brief as possible.